The Importance of Trust Between Employer & Employee & Vice Versa

As the economy looks to find its rhythm again, there has never been a more important time for everyone to be looking after each other. It’s not just an employer looking after its staff, it is vice versa too.

Some of the TeamJobs team share the importance of companies pushing forward together, rather than alienating each other.

Hannah Sills, head of permanent and specialist recruitment, highlights an example from within the company. “It is important to treat everyone well. With the trail of destruction during the pandemic, similar to many other businesses, people lost their jobs. One of the team who lost their job in 2020 has recently started back at the company in a new role. Even when they were not at the company, the invitation was still there to be involved and invited to the remote events we put on. I cannot stress how important it is for both sides to communicate openly and are genuine. You don’t know when the time comes to pick back up a conversation.”

Sally Bennett, senior consultant, recognises the importance of clarity between employee and employer, “A positive relationship is built on mutual expectations. I have seen candidates who have been made redundant asked if they would like to return to their previous workplace and bluntly turning the offer down. The damage is made when people are forgotten about and they look at where they are and assess what they want from their lives and career. From speaking to one of the managers at the local beachfront cafes, who worked in a different sector up to 2020, told me he has had ‘the best year of his life’ and wouldn’t return to his previous workplace.”

Loyalty to a business and looking after each other is something that Jaime Rana, senior consultant, has noticed more so during the pandemic. “A big factor for people during Covid was the ability to reflect what they want and businesses to understand their ethics and culture they have created. It is everything about trust. For instance, they know they feel supported and heard. For employers, they know they can trust their staff and onboard new team members remotely. It all comes down to mutual transparency.”

An onboarding report from payroll provider Paycom, highlighted that a focused onboarding experience can reduce staff turnover by 157% and increase employee engagement by 54%.

The rapport that employers and employees nurture together is critical, it can’t just be from one side.

We all need to feel valued and respected, no matter the employer or employee side we sit on. The connections we maintain and the openness we have with each other are what can steer businesses in a successful and profitable direction.