Why Does Ghosting Happen In Recruitment?

Why Does Ghosting Happen In Recruitment?

Ghosting can put everyone in a tricky situation, whilst not as prominent when strong relationships are in place, it can happen.

Workplace ghosting is when a candidate withdraws from the interview process, without any explanation. No response, no interaction, no exchange, just silence Why does this occur? The team looks to explain the pitfalls, frustrations and the real reason. 

Yasmin Cottrell, Senior Industrial Permanent Consultant, shares her experience, “Ghosting is more pronounced in the temp market, rather than the permanent sector. We’ve all experienced it and is when communication comes to an abrupt halt. Perhaps people feel that they don’t need to let you know when they have taken a new role or decided that a role wasn’t for them. Some people may not understand what goes on behind the scenes and how much work you put into getting people interviews.”

According to a 2021 survey from people analytics firm Visier 84% of candidates had ghosted a potential or current employer in the past 18 months.  

Ryan Morling, Industrial Recruitment Specialist highlighted that it is a part of recruitment that sometimes you can’t control when dialogue comes to a sudden halt. “If it happens early in the process, then it can be best for both sides. However, a little courtesy does go a long way, you never know when you need to reach out to a consultant again.”

Gemma Emery, Commercial Consultant, shares her reasons why ghosting does happen in recruitment, “When operating within a candidate-driven marketplace, candidates may have a more gung-ho attitude with how they interact. Being in-demand means choice and perhaps they have taken a role and feel no need to make a quick call or send an email to say they are now committed to a new role.”

Ghosting is less prevalent as familiarity builds and the interview process progresses. Kimberley Best, Recruitment Consultant highlights, “The quality of the relationship will mean that ghosting is not likely to happen. Building strong relationships with the candidates is important to everyone. We want people to know that they have such a good relationship with a consultant that it becomes easy to have a conversation. All candidates want to know that someone is on their side.” 

Ghosting is very real but not likely to happen when a good, mutually satisfying relationship has time to form. Ghosting is something that does occur in recruitment, but when you have a rapport built on trust, that is a strong place for everyone to be.